FAQ'S

ALL ORDERS SHIP WITHIN 3 TO 5 BUSINESS DAYS OF THE DATE OF THE ORDER. 

THE COST OF SHIPPING IS CALCULATED BY WEIGHT AT CHECKOUT. OUR SHIPPING COSTS ARE FAIR, AND WE CURRENTLY USE UPS FOR ALL SHIPPING. WE OFFER FREE SHIPPING ON ALL ORDERS $99 AND ABOVE.

INTERNATIONAL SHIPPING IS NOT CURRENTLY OFFERED AT THIS TIME BUT WILL BE IN THE NEAR FUTURE AS SHIPPING RATES HAVE NOT BEEN A FAIR ENOUGH PRICE FOR OUR CUSTOMERS SHIPPING FROM THE US. 

ALL ORDERS WILL RECEIVE TRACKING NUMBERS ONCE SHIPPED. YOU CAN CLICK ON THE TRACKING NUMBER TO REVIEW THE STATUS. WE DO NOT REQUIRE A SIGNATURE ON ORDERS. 

ANY DEFECTIVE OR INCORRECT ORDER SHIPMENTS CAN BE RETURNED WITHIN 5 BUSINESS DAYS TO OUR WAREHOUSE FREE OF CHARGE WITH A PROVIDED RETURN LABEL. ALL OTHER RETURNS ARE WELCOMED WITHIN 5 BUSINESS DAYS, AND SHIPPING WILL BE THE CUSTOMER'S RESPONSIBILITY. 

YES. WE HAVE LESS THAN 1% COMPLAINTS OF THE SIZE FIT. BE SURE TO REVIEW THE SIZE CHART TO MAKE THE BEST SELECTION. 

EMBROIDERY IS OFFERED ON ALL GROUP ORDERS OF 25 SETS OR MORE FOR AN EXTRA FEE OF $5 TO $7 PER TOP PLUS THE COST OF LOGO DIGITIZING IF NOT PROVIDED. EMAIL US AT ORDERS@THECSCRUBSCOLLECTION.COM TO PLACE A GROUP ORDER WITH EMBROIDERY SERVICE. 

SMALL GROUP ORDERS OF 25 SETS OR MORE ARE OFFERED AT AN ADDITIONAL 20% OFF PLUS THE COST OF SHIPPING BY EMAILING YOUR ORDER TO ORDERS@THECSCRUBSCOLLECTION.COM. BE SURE TO VIEW AVAILABLE STOCK ON THE WEBSITE PRIOR TO ORDERING. IF WE DO NOT HAVE THE STYLE OR COLOR AVAILABLE ON THE SITE FOR YOU TO ORDER, LARGE CUSTOM ORDERS FOR YOUR FACILITY OR ORGANIZATION BY SPECIFIC COLOR AND STYLE CAN BE OFFERED WITH A MINIMUM PURCHASE OF 600 SETS. THE SAME 20 % OFF DISCOUNT WILL APPLY. PLEASE NOTE CUSTOM ORDERS HAVE A 120-DAY DELIVERY ETA. EMBROIDERY CAN ALSO BE ADDED TO GROUP ORDERS FOR AN EXTRA FEE OF $5 TO $7 PER TOP,PLUS THE COST OF LOGO DIGITIZING IF NOT PROVIDED.